# Support

### In-app chat (preferred)

When you are using Brainboard, you can reach out to us in real time by clicking on the button `Help` in the top right corner, then click on `Ask us anything`. One of our team members will reply to answer your questions or help you on any technical topic.

![Ask us anything](https://2733077811-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F7YhVIZuz5Brv8kisTlFL%2Fuploads%2Fgit-blob-7a40b2cb17abd2345ebebbf2ebdd415e644f3924%2Fask-us-anything.png?alt=media)

### Email

If you prefer emails (asynchronous communication), you can reach out to our technical team at `support@brainboard.co`. The team will do its best to get back to you as soon as possible.

### Access our security reports

To request access to our security reports like SOC 2 Type II, use this [portal](https://security.brainboard.co).

Your account manager or sales representative will approve your request. Otherwise, the team will reach out to you before approval.

### Report security issues

To report a security issue, reach out to our security team at `security@brainboard.co`.

### Request a feature

To request a new feature or see what the community have requested, check our [public roadmap](https://roadmap.brainboard.co/boards/feature-requests).

### Request a demo

To request a demo of Brainboard, reach out to our sales team at `sales@brainboard.co` .