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Account management 👤

Create account​

To create a new Brainboard account:

  1. Go to the Sign up page.
  2. Either click on register or choose sign up with Google or Microsoft.
  3. If you choose to register with your email, then add it with a first name, last name and password.
  4. Click Register to create the account.

Once you create your account, Brainboard will automatically send you a confirmation email. ​​

tip

If you are creating an account for your team or a business, we recommend choosing an email alias or distribution list for your email, for e.g. [email protected].

Organization owner​

The first account created on Brainboard will be, by default, the owner of the organization and Brainboard creates automatically a new team and new project for this account as part of the onboarding process.

Customize your account​

After you create your Brainboard account, you can update the following information in your account settings page:

  • First name
  • Last name
  • Email address: you need to reach out to the support at [email protected] to change your email address
  • Password

To edit the information, click on the 3 vertical dots on the right:

Account page

Add members​

Refer to this page to invite new members into your organization.

Edit member's information​

To edit the information of a user:

  1. Go to members page.
  2. Click on Edit option that appears when you click on the three dots button at the end of the row for a member.
  3. You can change the first name, last name, organization role or two factor authentication status of the user.

Disable members​

You have the possibility to temporary suspend a user, which means that the account still exists within your organization but the user cannot access Brainboard until you enable it again.

Billing

When you disable a user, you will not be billed for this user until you enable it again.

To suspend a member:

  1. Go to members page.
  2. Click on Disable member option that appears when you click on the three dots button at the end of the row for a member.
  3. Click on Disable member in the confirmation window that will show.

Remove members​

To remove any member from your organization:

  1. Go to members page
  2. Click on Delete option that appears when you click on the three dots button at the end of the row for a member.
  3. Click on Yes, delete user in the confirmation window that will show.