Account management 👤

Create account

To create a new Brainboard account:

1. Go to the Sign up page.
2. Either click on register or choose sign up with Google or Microsoft.
3. If you choose to register with your email, then add it with a first name, last name and password.
4. Click Register to create the account.

Once you create your account, Brainboard will automatically send you a confirmation email. ​​

tip

If you are creating an account for your team or a business, we recommend choosing an email alias or distribution list for your email, for e.g. [email protected].

Organization owner

The first account created on Brainboard will be, by default, the owner of the organization and Brainboard creates automatically a new team and new project for this account as part of the onboarding process.

Customize your account

After you create your Brainboard account, you can update the following information in your account settings page:

• First name
• Last name
• Email address: you need to reach out to the support at [email protected] to change your email address
• Password

To edit the information, click on the 3 vertical dots on the right:

Add members

Refer to this page to invite new members into your organization.

View member's information

To view the information about any member:

1. Go to members page.
2. Click on View user information button on the line of the user. You need to hover the line to see the options:
3. You will see in the window that will show the following information:
   • First name
   • Last name
   • Email address
   • The role of the user in the organization
   • Projects that the user has access to

Edit member's information

To edit the information of a user:

1. Go to members page.
2. Click on Edit user information button on the line of the user. You need to hover the line to see the options:
3. You can only change the organization's role of the user.

Disable members

You have the possibility to temporary suspend a user, which means that the account still exists within your organization but the user cannot access Brainboard until you enable it again.

Billing

When you disable a user, you will not be billed for this user until you enable it again.

To suspend a member:

1. Go to members page.
2. Click on Disable the user button on the line of the user. You need to hover the line to see the options:
3. Click on Disable in the confirmation window that will show.

Remove members

To remove any member from your organization:

1. Go to members page
2. Click on Delete the user button on the line of the user. You need to hover the line to see the options:
3. Click on Delete in the confirmation window that will show.