Account management

Create account

To create a new Brainboard account:

1. Go to the Sign up page.

2. Either click on register or choose sign up with Google or Microsoft.

3. If you choose to register with your email, then fill the form with first name, last name and password.

4. Click Register to create the account.

Once you create your account, Brainboard will automatically send you a confirmation email.

Organization owner

The first account created on Brainboard will be, by default, the owner of the organization and Brainboard creates automatically a new team and new project for this account as part of the onboarding process.

Customize your account

After you create your Brainboard account, you can update the following information in your account settings page:

• First name

• Last name

• Email address: you need to reach out to the support at [e-mail] to change your email address

• Password

To edit the information, click on the 3 vertical dots on the right:

Account page

Add members

Refer to this page to invite new members into your organization.

Edit member's information

To edit a user's information:

1. Go to members page.

2. Click on the Edit option that appears when you click on the three dots button at the end of the row for a member.

3. You can change the first name, last name, organization role or two-factor authentication status of the user.

Disable members

You have the possibility to temporarily suspend a user, which means that the account still exists within your organization, but the user cannot access Brainboard until you enable it again.

When you disable a user, you will not be billed for this user until you enable it again.

To suspend a member:

1. Go to members page.

2. Click on the Disable member option that appears when you click on the three dots button at the end of the row for a member.

3. Click on Disable member in the confirmation window that will show.

Remove members

To remove any member from your organization:

1. Go to members page

2. Click on the Delete option that appears when you click on the three dots button at the end of the row for a member.

3. Click on Yes, delete user in the confirmation window that will show.